Apple recently updated the system software, iOS, to version 6.1.2. They did this to fix problems that the prior release had created for some people who use Microsoft Exchange for (among other things) contact lists. In creating this fix, they did something that has, once again, messed up Peak Meetings.
Apparently, when a user taps the Email button, the app crashes. I’m not in an Exchange environment, so it still works fine for me. But I’m committed to getting this fixed, even though I had no way of knowing this would happen. Of course, getting fixes nailed down and through the App Store approval process can take 2-3 weeks.
I’ve heard from several people who have been hit by this and, unfortunately, there’s no common result — other than it crashing. For one user, it crashed when he had no Attendees listed, but it worked normally once he added Attendees. Another user tried four variations that I threw at him, and nothing worked.
If you need to get meeting data off the app NOW, try this:
1) With the meeting file open, tap the VIEWS button in the upper left corner. Then select either “Total View: Basic” or ”Total View: Agenda”. This opens a window with your content formatted according to your selection (and similar to how it would be in an email).
2) Press and hold your finger on a word in that window (e.g. “Goal”). After a moment, a blue highlight with handles will appear over the word, along with the choices “Copy” and “Define”.
3) Grab the left handle and drag it upwards. This should quickly select all your text (laying a light blue shade over everything) AND should give you a black button that says “Copy”.
4) Tap that Copy button, then tap “Done” on the window.
5) Switch to your email program or Pages (if you’re using that on your iPad). Open a new email or new Page, then press and hold until you see a string of options that includes the word “Paste”.
6) Tap on Paste, and all your meeting content should appear. From there, you can tweak things, as needed.
There are a couple quirks. When I tried this in email, it showed blue and brown arrows on the right side, as you might see in Peak Meetings (but without the colored bars). When I sent the email to myself, however, those arrows were replaced by little blue squares indicating that a graphic was missing. If you copy the data into Pages, it brings only the text, not the bullets, separating lines, or those quirky arrows.
I realize this is not an ideal solution, but it will give you a way to use your data outside of Peak Meetings, until we can get the problem resolved, and then run through the approval process at the App Store.
We’re beginning work on a web version of Peak Meetings. Not only will it give us greater flexibility and speed in updating the app, it will also free us from being victimized by Apple’s changes. (The new version will also be dramatically better in terms of what it can do, how it works, and the capabilities it offers you.) If you’d like to be a beta tester, please let me know.